Resolvity, Inc. a leading provider of on demand IVR and speech recognition in the US has made its foray into the rapidly growing Indian cloud telephony and IVR market with the launch of VoiceGain.
Resolvity, Inc. a leading provider of on demand IVR and speech recognition in the US has made its foray into the rapidly growing Indian cloud telephony and IVR market with the launch of VoiceGain. VoiceGain is a cloud telephony solution for Indian small and medium enterprises (SMEs). Resolvity is financially backed by Nadathur Holdings and Investments, a Private-Equity fund founded by N.S. Raghavan, Co-Founder of Infosys.
“Resolvity’s cloud Speech IVR platform processes over 60 million inbound and outbound customer calls annually for Fortune 1000 companies in the US” said Arun Santhebennur, Co-Founder and CEO of Resolvity Inc., “We are now bringing the same scalable technology platform and years of expertise in state-of-the-art cloud telephony and hosted IVR solutions to the Indian SME market”.
“VoiceGain will now allow SME businesses to leverage the same telephony capabilities as a large corporate and allow them to serve their prospects and customers professionally 24x7 on a pay-per-use model” said Sudhir Shenoy, Senior Vice President, Resolvity India.
VoiceGain is a cloud telephony solution that allows Indian SME enterprises to store, manage and track telephone sales inquiries and leads. It allows sales inquiries to be routed real time to their field sales personnel on their mobile phone - anytime, anywhere. It also helps such organizations to offer customer support with a virtual call centre technology infrastructure on a pay-per-use model.