ALIBABA.COM's local customer service operations to serve the vast small business community here.
ALIBABA.COM is investing in India with its local customer service operations to serve the vast small business community here. Its primary focus will be to provide dedicated customer service to its Indian Gold Supplier Members during a crucial time of growth for the small business community here.
The announcement comes in the wake of strong growth in the Indian market with an average of over 30,000 new users having registered in the first half of 2010. By June 2010, more than 1.45 million users from small businesses were using the services to reach 13.6 million registered buyers and suppliers on its international market place.
David Wei, CEO, Alibababa.com said, “The local customer service operations will enable Alibaba.com to work with our customers more closely, providing new jobs and fostering economic growth”.