Hotline: 1800 102 2007
X
Search Business Opportunities
2010-09-20

Alibaba.com bonds better with Customers

In a bid to bring in more customer friendly services to India, Alibaba.com Limited, a leading small business e-commerce company globally has launched its customer service operations in India. The move

In a bid to bring in more customer friendly services to India, Alibaba.com Limited, a leading small business e-commerce company globally has launched its customer service operations in India. The move comes amidst the strong growth and expansion the company is witnessing in the Indian market.

According to data available as of June 2010, an average of over 30,000 new users have been registering with Alibaba.com, to avail its services. More than 1.45 million users from small businesses in India were using Alibaba. com’s services to reach out to more than 13.6 million registered buyers and suppliers on its international marketplace.

The customer service operations in India will be headed by Mr. Sandeep Deshpande, Country General Manager, Alibaba.com, India.

Commenting on the launch of the Customer Service Operations in India operations, David Wei, Chief Executive Officer at Alibaba.com, said, “The growth of the Indian marketplace has been impressive. Indian small businesses are savvy and they understand the advantages that the internet can bring to them both in domestic and foreign trade. India is one of Alibaba.com’s largest markets and we wish to enhance our customer service and support for our Indian members in line with their evolving needs. The local customer service operations will enable Alibaba.com to work with our customers more closely, helping them grow even faster, providing new jobs and fostering economic growth.”

India is currently the largest supplier market outside of mainland China and the second largest buyer market of Alibaba.com.

Related opportunities
  • Quick Service Restaurants
    Partner With Genuine Broaster Chicken: “Broasting®” is a unique cooking method..
    Locations looking for expansion New Delhi
    Establishment year 2017
    Franchising Launch Date 2018
    Investment size Rs. 50lac - 1 Cr.
    Space required 300
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Okhla New Delhi
  • Quick Service Restaurants
    About Us  WowFillss a brand of M/s Search Route is a..
    Locations looking for expansion Maharashtra
    Establishment year 2017
    Franchising Launch Date 2018
    Investment size Rs. 10lac - 20lac
    Space required 100
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Mumbai Maharashtra
  • Women's clothing
    About: Indian Wedding Dresses on Rent are available at Popin Designer..
    Locations looking for expansion Maharashtra
    Establishment year 1987
    Franchising Launch Date 2017
    Investment size Rs. 50lac - 1 Cr.
    Space required 1500
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Mumbai Maharashtra
  • Automobile maintanance related
    About Us: Car Mall is a one-stop shop to buy and..
    Locations looking for expansion Maharashtra
    Establishment year 2007
    Franchising Launch Date 2018
    Investment size Rs. 50lac - 1 Cr.
    Space required 3500
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Mumbai Maharashtra
Insta-Subscribe to
The Franchising World
Magazine
For hassle free instant subscription, just give your number and email id and our customer care agent will get in touch with you
OR Click here to Subscribe Online
Daily Updates
Submit your email address to receive the latest updates on news & host of opportunities

Free Advice - Ask Our Experts