Laundry & Dry Cleaning Turns Franchise Cost – How to get, Contact, Apply, Fee

Turns: Revolutionizing the Dry Cleaning Industry Through Technology and Passion

In every industry, there are those who observe and those who transform. Turns belongs to the latter. Born from the unique intersection of technology and hands-on experience in the dry cleaning business, Turns is more than just a software company—it is a movement to modernize, empower, and uplift the global dry cleaning and laundry ecosystem.

We are a group of technologists who, by a twist of fate, also became dry cleaners in India. That experience changed everything. It gave us not only an insider’s understanding of how the industry works but also a deep appreciation for its people, its nuances, and its challenges. We saw firsthand the long hours, the manual operations, the dependence on traditional processes, and the daily balancing act between quality, time, and customer satisfaction.

Out of this experience, Turns was born—a technology platform built by people who understand dry cleaning from the inside out, designed to give every dry cleaner access to world-class digital tools that make their work smarter, easier, and more rewarding.

Our Story: From Dry Cleaners to Digital Innovators

It all started with a simple realization: while industries across the globe were being transformed by technology—banking, healthcare, retail, logistics—the dry cleaning and laundry sector remained largely untouched. Many businesses were still operating with pen-and-paper billing, manual tracking, and phone-based orders. Communication gaps, inefficiencies, and errors were common, often at the expense of customer satisfaction.

We experienced these challenges personally. As dry cleaners, we knew how demanding the business could be—managing orders, ensuring timely delivery, maintaining quality control, and keeping customers happy. And as technologists, we knew there was a better way.

So, we decided to combine our two worlds—technology and dry cleaning—to create a platform that could bring automation, transparency, and scalability to an industry that had long been overlooked by innovation. Thus, Turns emerged as a bridge between the traditional craft of garment care and the digital future of business operations.

Our Vision: Empower Every Dry Cleaner in the World

At Turns, our vision is bold yet simple: to empower every single dry cleaner around the world with the same digital tools and advantages that large-scale operations have.

We believe that every local dry cleaner, no matter how small, deserves access to technology that can help them.

Our mission is to democratize technology for the laundry and dry cleaning industry, ensuring that digital transformation is not limited to big corporations but reaches the hands of the independent entrepreneurs who form the backbone of this business.

Understanding the Industry: A Blend of Art and Service

Dry cleaning is more than just a service—it’s an art form combined with operational precision. Every garment has a story, every stain tells a tale, and every customer entrusts something valuable. We understood that to truly support dry cleaners, we couldn’t treat the business as a mere logistics problem—it required empathy, expertise, and deep industry knowledge.

The dry cleaning industry operates on trust. Customers expect reliability, transparency, and a personalized touch. Yet, many dry cleaners struggle to maintain consistency due to fragmented processes and outdated systems. At Turns, we built our solutions with this emotional and operational complexity in mind, ensuring that technology enhances human touch, not replaces it.

Our Solution: Technology Built for the Real World

Turns is a comprehensive software ecosystem designed specifically for dry cleaners and laundromats. Our platform helps businesses digitize every aspect of their operations—from customer onboarding to order management, delivery tracking, billing, and feedback.

Here’s what makes Turns unique:

1. All-in-One Platform:
   Turns integrates everything a dry cleaner needs in one place—POS, inventory, CRM, staff management, and analytics. No need for multiple tools or complex integrations.
2. User-Friendly Interface:
   We designed the system with real dry cleaners in mind—intuitive, easy to use, and accessible even to those new to technology.
3. Customer Engagement:
   Through SMS, WhatsApp, or app-based notifications, dry cleaners can keep customers informed about their order status, offers, and loyalty points—enhancing trust and repeat business.
4. Automation at Its Best:
   Turns automates repetitive tasks like billing, tagging, and reminders—freeing up valuable time for owners to focus on quality and growth.
5. Data and Insights:
   The platform provides detailed business analytics to help owners understand trends, manage finances, and make data-driven decisions.
6. Cloud-Based and Scalable:
   Turns operates in the cloud, ensuring businesses can access their operations anytime, anywhere—with the flexibility to scale as they grow.

By combining practical experience with cutting-edge design, we ensure every feature addresses a real-world challenge faced by dry cleaners daily.

Building for the Future: The Turns Ecosystem

Turns isn’t just software—it’s a complete digital ecosystem built to support every part of the dry cleaning journey. Our team continues to innovate and evolve, exploring new frontiers like:

• AI-based garment recognition for faster tagging
• Predictive analytics for inventory and staffing
• Route optimization for delivery efficiency
• Customer loyalty modules that reward repeat users

Our platform grows with the industry. As dry cleaners expand their services—adding online delivery, subscription models, or franchise networks—Turns adapts seamlessly to meet their evolving needs.

Our Values: The Human Side of Technology

At the core of Turns are three guiding values that shape everything we do:

1. Empathy: We’ve walked in the shoes of dry cleaners. We understand their challenges, and that drives our passion to make their lives easier.
2. Integrity: We believe in honest business practices and transparent partnerships that build long-term trust.
3. Innovation: We are constantly pushing boundaries to deliver technology that makes a real difference—innovation that is practical, not just impressive.

For us, technology isn’t about replacing people—it’s about empowering them to do their jobs better, faster, and with greater satisfaction.

The People Behind Turns

Our team at Turns brings together a blend of engineers, designers, entrepreneurs, and former dry cleaners united by a common goal—to redefine the future of garment care.

We are proud of our roots. Being both technologists and operators gives us a perspective that few others in this space possess. It allows us to design solutions that are not only technically sound but also deeply grounded in the day-to-day realities of the business.

Every feature we build, every update we release, and every customer we support reflects our firsthand understanding of what dry cleaners truly need.

Global Impact: From Local Shops to Worldwide Networks

Though our journey began in India, our mission is global. We believe that a small dry cleaner in Mumbai, a boutique laundry—all deserve the same level of digital empowerment. Our dream is to create a world where every garment care professional—no matter their size or location—has access to the best digital tools to succeed in an increasingly connected world.

Turning the Industry Around

The name “Turns” symbolizes change, progress, and transformation—the very essence of what we stand for. We are turning the page for an industry that has long operated on tradition, bringing it into a new era of intelligence, efficiency, and digital growth.

At Turns, we don’t just build software; we build confidence, community, and continuity. We are here to ensure that the hardworking people who keep our clothes clean, fresh, and ready for life’s moments can now do their work with the same ease and innovation that modern technology brings.

Our story began as dry cleaners. Our future is as changemakers—empowering every dry cleaner, everywhere, to turn challenges into opportunities and possibilities into progress.