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In 2019, Aman Sood embarked on a journey that would redefine the chai culture in India and eventually lead to the creation of one of the most popular chai chains in the country. With his entrepreneurial vision and passion for tea, Sood founded The Chai Theka (TCT), a brand that has gone on to capture the hearts of tea lovers across India and beyond. His journey was not only about serving tea but about creating an experience that blended India’s rich cultural heritage with contemporary, western-style café vibes. Today, TCT is not just a chai chain—it is a symbol of the fusion of tradition and innovation, making waves in the global tea culture.
In 2019, Aman Sood, with his keen entrepreneurial spirit, identified a gap in the market—a space where traditional Indian chai could be presented in a fresh and modern way. While chai was ubiquitous across India, it was often served in small, humble tea stalls, with limited ambiance and experience. However, Sood realized that the concept of chai could be elevated, especially to appeal to a younger, more global audience that craved both authenticity and novelty.
Aman Sood was not alone in his vision. His brother, Avinash Sood, shared this innovative spirit and played an instrumental role in shaping the concept of TCT. Together, the duo formed The Chai Theka, an initiative that would combine the warmth and authenticity of Indian chai culture with the contemporary, youthful energy of a café-style brand. They aimed to offer customers more than just tea—they sought to offer an experience, one that would evoke nostalgia for the traditional chaiwala while embracing modern café culture.
The brand’s central idea was to provide a space where customers could not only enjoy a hot cup of chai but could also immerse themselves in a vibrant, contemporary atmosphere that celebrated both western café culture and Indian heritage. The result was a chai house that offered premium quality tea served in traditional earthen cups (kulhads), along with the chic vibe of a trendy café—an ideal place for young people to hang out, work, or simply take a break from their busy lives.
From its humble beginnings, The Chai Theka quickly made its mark across India. Within a short span of time, it established over 25 outlets in 15 cities, becoming one of the most loved and admired chai brands in the country. This rapid expansion can be attributed to the unique concept that TCT brought to the table—an experience that was different from the typical tea stalls or cafés. People not only came for the chai, but for the ambiance, the fusion of cultures, and the sense of community that TCT created.
One of the key factors that contributed to the brand’s success was its ability to adapt to local tastes while maintaining a consistent and high-quality product. TCT’s menu was designed to cater to diverse preferences, offering a variety of teas, from the classic masala chai to cold brews, iced teas, and even fusion drinks. Customers could pair their tea with a selection of delicious snacks, ranging from traditional Indian street food to more contemporary offerings, making TCT an ideal spot for both quick refreshment and leisurely hangouts.
Additionally, the brand capitalized on the growing trend of wellness, offering a range of herbal and detox teas that appealed to health-conscious customers. The quality of the chai was a key selling point, as TCT ensured that only the best leaves, spices, and ingredients were used to brew each cup. The chai was brewed fresh, in small batches, to maintain its authentic taste—a feature that set TCT apart from its competitors.
One of the most striking features of The Chai Theka was its commitment to serving chai in traditional kulhads (clay cups). This simple yet significant touch became the brand’s unique selling proposition (USP) and a defining feature that set it apart from other chai cafés. The kulhad, traditionally used by tea vendors across India, became a symbol of both authenticity and sustainability.
Serving chai in kulhads not only evoked nostalgia for many customers but also aligned with TCT’s commitment to sustainability. Kulhads are made of natural clay, and once used, they can be easily broken down and reused, making them an eco-friendly alternative to plastic cups or disposable cups that are commonly used in the food and beverage industry. This initiative was especially important given the rising environmental concerns about plastic pollution in India and around the world.
The brand’s decision to use soil-based kulhads reflected its deep commitment to protecting the environment and reducing the carbon footprint. Each day, TCT goes through approximately 3 lakh kulhads, a staggering number that highlights the scale of the brand’s operations and its impact on reducing plastic waste. By choosing to serve chai in kulhads, TCT not only promoted the use of eco-friendly alternatives but also sent a powerful message about its role in combating environmental harm and advocating for sustainability.
This approach resonated with customers who were becoming more conscious of their environmental impact and wanted to support businesses that were making a difference. TCT’s use of kulhads helped establish the brand as an environmentally responsible company, which is increasingly important in today’s market. The company’s efforts to protect Mother Earth from harmful plastic pollutants contributed to its growing reputation as a brand that cares about both quality and the planet.
Another key element of The Chai Theka’s success was its ability to create a cultural fusion that resonated with a wide range of people. TCT took the essence of India’s chai culture—its simplicity, its warmth, and its long-standing tradition—and gave it a modern twist. The chai was served in the traditional manner, yet the environment in which it was served was distinctly contemporary. The décor of TCT outlets combined vibrant Indian motifs with a minimalist, western café design, creating a space where the old and the new coexisted harmoniously.
The juxtaposition of Indian heritage and western aesthetics became a significant draw for TCT’s young, urban clientele. The atmosphere at TCT outlets was relaxed yet stylish, offering a place for people to meet friends, study, work remotely, or simply relax with a cup of chai. The cafés became hubs for social interaction, with each outlet serving as a space where people could engage in conversation, reflect, or connect with others.
The music, the decor, and the overall vibe of the place all worked together to create an experience that felt fresh and inviting. For many customers, visiting The Chai Theka was not just about drinking chai—it was about stepping into a place that was part of a larger cultural movement that celebrated the merging of two worlds.
As The Chai Theka continues to expand its reach across India and internationally, the brand remains focused on providing exceptional chai, promoting sustainability, and creating spaces where people can come together and share the joy of a good cup of tea. The company’s ongoing commitment to using kulhads and reducing plastic waste remains central to its mission, and TCT is constantly innovating to find new ways to reduce its environmental impact.
With its innovative approach to chai, unique cultural fusion, and focus on sustainability, The Chai Theka has positioned itself as more than just a tea brand—it is a cultural phenomenon that brings people together over a shared love of chai and a commitment to a better, greener future.
Operations Commenced On 2018
Franchise Commenced On 2020
Investment INR 10lakh - 20lakh
Franchise/Brand Fee INR 500000
Royalty/Commission 5 %
Anticipated percentage return on investment 35 %
Likely pay back period of capital for a Unit Franchise 1-2 Years
Other investment requirements No
Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Uttarakhand, Uttar Pradesh
Kerala, Karnataka, Tamil Nadu, Andhra Pradesh, Telangana
Assam, Meghalaya, Mizoram, Tripura, Arunachal Pradesh, Manipur, Nagaland, West Bengal, Sikkim, Odisha
Gujarat, Rajasthan, Maharashtra, Goa
Chhattisgarh, Madhya Pradesh, Bihar, Jharkhand
Andaman and Nicobar, Pondicherry, Chandigarh, Lakshadweep, Daman and Diu
Floor area requirement 300 - 400 Sq.ft
Is field assistance available for franchisee ? Yes
Expert guidance from Head Office to franchisee in opening the franchise Yes
Do you have a standard franchise agreement? Yes
How long is the franchise term for? 5 Years
Is the term renewable? Yes
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