Image Mobiles and Computers Franchise Cost – How to get, Contact, Apply, Fee

About Us:

Welcome to Image Mobiles and Computers, where innovation meets excellence in the world of electronic retail. Since our inception in 2013, we have been dedicated to delivering top-of-the-line mobile and laptop solutions across South India, with a significant presence in major towns of Kerala. Founded by Mr. Saleem, Image Mobiles and Computers has grown into a multi-product, multi-brand chain of showrooms, renowned for our commitment to quality and customer service.

Mobile phones have transformed humans.  It has enhanced productivity, helped us carry on our tasks much more efficiently, and improved the quality of our lives.  It is an invaluable tool that helps us connect over voice and text, plays us movies and songs, searches for information about virtually anything, and gives us the capability to do a thousand things through specialized Applications. We at Image Mobiles are honoured to serve you with a device that plays such a significant, vital role in your life.  We commenced operations in 2013 intending to deliver the best in quality and service to our customers in Kerala.  Image Mobiles & Computers was established as a multi-product, multi-brand chain of showrooms by Mr Saleem, an astute businessman with great foresight.

From our first Image Mobiles Showroom in Perinthalmanna in Kerala, we have expanded out across South India, with a significant presence across all major towns of Kerala, brand retail showrooms dealing in the entire range of Mobile Phones, Tablets, Computers / Laptops, Peripherals, Accessories and more. The efficiency and quality of after-sales service and repair manned by highly trained professionals have made a significant difference.  Our personnel listen closely to our customers to understand their wants and desires. The solutions that are provided are what they wish for and cherish. It is our understanding of our customers that has paid us rich dividends. Focusing on Customer Delight Image Mobiles has consistently served over 1 million customers every year for all these years offering over 245+ SKUs of devices. We understand that the customer needs to touch, feel, and experience the device before possessing it. It has to meet his aspirations as well as his budget. Our elegant and modern retail outlets, knowledgeable customer service personnel, and extremely competitive prices have led to our customers becoming repeat purchasers from us.

Vision & Mission:

Vision: Our core purpose is "TO UPDATE PEOPLE." We aspire to be the premier retailer of mobile phones and computers in India and the Middle East, expanding globally with over 3,000 showrooms and achieving a market capitalization of $15 million. We aim to lead the world with cutting-edge retail systems and technologies, introducing over 100 products under our proprietary brand across India and the Middle East.

Mission: Our mission is to establish ourselves as the foremost retailer of mobile phones and computers in India and the Middle East, while also maintaining a significant presence and operations in Europe, Singapore, Thailand, Nepal, Sri Lanka, Myanmar, and China.

• Delivering superior service experiences with honesty and respect.
• Unleashing employee potential through training and fostering a competitive spirit.
• Building reliable partnerships committed to long-term growth and success.

 Core Values:

At Image Mobiles and Computers, our core values guide everything we do:

·       Honesty and Respect: Upholding integrity in all dealings with customers, partners, and stakeholders.

·       Superior Service Delivery: Ensuring excellence in service with every interaction, committed to customer satisfaction.

·       Commitment: Dedication to fulfilling promises and surpassing expectations.

·       Speed / Agility: Embracing nimbleness and adaptability to meet evolving market needs.

·       Customer Centric: Placing customers at the heart of our operations, striving to exceed their needs.

·       Employee Empowerment: Investing in our team's growth through training, fostering competence and a competitive spirit.

·       Long-term, Growth-Oriented Partnerships: Building enduring relationships based on mutual trust and shared visions.

To Customers: We prioritize honesty and respect, ensuring every interaction delivers a superior service experience.

To Employees: We empower our team through training, cultivating competence and a competitive spirit, and fostering an organization of pride and success.

To Partners: We are reliable growth partners, committed to the long term with foresight and strategic vision.

Milestones:

Since our inception, we have served over 1 million customers annually, offering a diverse range of over 245+ SKUs including mobile phones, tablets, computers/laptops, peripherals, and accessories. Our dedication to customer delight is evident through our modern retail outlets and highly trained service professionals.

Product Offerings:

• Mobile Phones: A diverse range of smartphones catering to various budgets and preferences.
• Computers: Laptops, desktops, and accessories designed for both personal and professional use.
• Consumer Electronics: AC, coolers, TV, vacuum cleaners, MP3 players, CCTV cameras & Security Systems, game consoles, mobile phones, tablets, computers/laptops, printers, peripherals, accessories, smartwatches, audio devices, Music Systems, AI-enabled Devices, and more.

Market Position:

Image Mobiles and Computers holds a prominent position in the retail sector, recognized for our commitment to quality, reliability, and customer satisfaction. We cater to a broad demographic, from tech enthusiasts to everyday consumers seeking reliable electronic solutions.

Our Services:

We specialize in:

• Sales of mobile phones, tablets, computers, and peripherals.
• After-sales service and repairs by skilled professionals.
• Customer-centric approach ensuring satisfaction and repeat business.

The Process:

Our approach involves:

• Understanding customer needs and desires.
• Providing solutions that meet expectations.
• Creating repeat customers through competitive pricing and excellent service.

Our Goals:

• Expand our footprint globally, starting with markets in India, the Middle East, and beyond.
• Introduce over 100 proprietary products under the Image Mobiles brand.
• Achieve market leadership through innovation and customer-centric strategies.

Our Projects:

• Introduction of new product lines and expansion into international markets.
• Implementation of advanced retail systems and technologies to enhance customer experience.

Meet The Team:

Our team comprises dedicated professionals committed to excellence in customer service and product expertise. Together, we strive to uphold the values of Image Mobiles and Computers and drive our vision forward.

Key Differentiators:

• Product Diversity:
• A wide selection of leading brands and niche products ensures a comprehensive range of options for customers.
• Plans to introduce over 100 proprietary products under the Image Mobiles brand.
• Expertise:
• Staff equipped with deep knowledge, offering expert advice and technical support to enhance customer experience.
• Ongoing employee training programs and career development opportunities to ensure consistent service excellence.
• Customer Service Excellence:
• A seamless shopping experience, from understanding customer needs to post-purchase support, fostering customer satisfaction and repeat business.
• A customer-centric approach that aligns with competitive pricing and high-quality service.
• Technology and Innovation:
• Implementation of advanced retail technologies, including cutting-edge POS systems, inventory management, and customer touch panels, to improve operational efficiency and customer interaction.
• Continuous innovation in retail systems to maintain market leadership and enhance the customer experience.
• Employee Development and Culture:
• A strong commitment to employee development, with a focus on training, retention, and fostering a positive company culture that drives engagement and satisfaction.
• An inclusive work environment that aligns with the company's values, ensuring motivated and customer-focused staff.
• Global Expansion Strategy:
• A strategic vision to expand globally, starting with India and the Middle East, to reach new markets and grow the brand’s presence.
• Introduction of new product lines and the adoption of innovative retail technologies to support international growth.

Key Differentiators