HealthCare atHOME (HCAH), is a leading home healthcare service provider in India. HCAH is backed by the Burman family, the promoters of Dabur and the founders of HAH UK. HCAH has also received equity investment from Quadria Capital, one of Asia’s leading healthcare focused private equity firms. HCAH has 1000+ team members and caregivers’ workforce covering more than 40 cities in India. HCAH follows the best practices in medical care and maintains international protocols and standards. HCAH has served over 4,00,000 patients across India and has helped them recover safely and comfortably in the place they know best i.e. their HOME. HCAH maintains high standard on customer service, a fact supported by NPS score of over 70 per cent. Some of the key services offered by HCAH include setting up ICU atHOME, providing Cancer Care atHOME, nursing care and physiotherapy services along with providing plethora of clinical procedures at home thereby delivering almost 70% of all clinical services at home. On B2B space, HCAH is the largest PSP program provider in the country and acts as a one stop shop for the pharma companies to manage their patient journey right from awareness of therapy to compliance management. It also has a JV with M3 Inc a listed Japanese multinational company with > USD 9bn market cap. It has 4.0mn + doctors worldwide using its various Internet based platforms, through which it offers a host of services to the pharmaceutical industry and healthcare professionals. HCAH also has its own distribution setup offering chronic medicines to patients right at their doorsteps.
Operations Commenced On 2013
Franchise Commenced On 2017
Investment INR 10000 - 50000
Likely pay back period of capital for a Unit Franchise 0- Months
Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Uttaranchal, Uttar Pradesh
Kerala, Karnataka, Tamil Nadu, Andhra Pradesh, Telangana
Assam, Meghalaya, Mizoram, Tripura, Arunachal Pradesh, Manipur, Nagaland, West Bengal, Sikkim, Odisha
Gujarat, Rajasthan, Maharashtra, Goa
Chhattisgarh, Madhya Pradesh, Bihar, Jharkhand
Andaman and Nicobar, Pondicherry, Chandigarh, Lakshadweep, Daman and Diu
Is field assistance available for franchisee ? Yes
Expert guidance from Head Office to franchisee in opening the franchise Yes
Current IT systems will be included in the franchise Yes
How long is the franchise term for? 5 Years
Is the term renewable? Yes
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