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Health Point, established in 2004 under the leadership of Mr. Satish Malhotra, has emerged as a leading provider of medical support products in India. What began as a small trading operation in Delhi NCR has grown into a significant force in the North Indian market and beyond. With a focus on delivering high-quality medical supports at affordable prices, Health Point has built a reputation for excellence through strategic partnerships and innovative product offerings. This narrative explores the evolution of Health Point, its key milestones, and its vision for the future in the medical support sector.
In 2004, Health Point was founded by Mr. Satish Malhotra with a clear objective: to provide superior medical support products at accessible prices. The company's initial focus was on trading medical supports within the Delhi NCR region. During these early years, Health Point quickly gained recognition for its commitment to quality and affordability, which catalyzed its expansion into the broader North Indian market.
The core philosophy driving Health Point from its inception was to bridge the gap between high-quality medical supports and affordability. This approach resonated with consumers and healthcare providers, setting the foundation for the company’s future growth and success.
Strategic partnerships and expansion
The year 2006 marked a significant turning point for Health Point with the establishment of a strategic partnership with “I-Ming,” a renowned company in the medical support industry. This collaboration enabled Health Point to offer an extensive range of imported medical support products, significantly expanding its product portfolio. By aligning with I-Ming, Health Point gained access to some of the best-in-class medical support products available globally, which allowed it to cater to a broader audience and enhance its market presence.
This partnership was pivotal in positioning Health Point as a leader in the medical support sector, with a reputation for offering a comprehensive range of high-quality imported products. The strategic alliance with I-Ming was a key factor in Health Point’s rapid expansion and its ability to meet the growing demands of its customer base.
Innovative Product Introductions
Health Point continued to innovate and expand its product offerings over the years. In 2009, the company introduced the “Kodea” digital blood pressure monitors to the Indian market. These monitors, known for their advanced technology and precision, quickly became popular due to their world-class accuracy and reliable performance. The introduction of Kodea marked Health Point’s commitment to providing state-of-the-art medical supports that cater to the needs of modern healthcare.
The success of Kodea digital blood pressure monitors reinforced Health Point’s position as a forward-thinking company that prioritizes technological advancement and customer satisfaction. The company’s focus on incorporating the latest technology into its products reflects its dedication to enhancing the quality of healthcare through innovation.
Expansion of Product Range
In 2011, Health Point expanded its product range further by introducing “Neat-Feat” to the Indian market. Neat-Feat is a globally recognized brand specializing in high-quality foot care products. This addition to Health Point’s portfolio underscored the company’s commitment to offering a diverse range of medical support products that address various health and wellness needs.
By incorporating Neat-Feat’s foot care products, Health Point continued to enhance its offerings, providing customers with comprehensive solutions for their health and well-being. The inclusion of international brands like Nike demonstrates Health Point’s ongoing efforts to bring the best global medical support products to the Indian market.
Vision
Health Point’s vision is rooted in addressing the underserved medical sector in India. With a rapidly growing population and an increasing prevalence of health problems, there is a pressing need for accessible and high-quality medical support products. Health Point aims to fill this gap by offering products that not only meet the highest standards of quality but also remain affordable to a wide range of consumers.
The company envisions a future where every individual has access to reliable medical support products that can help prevent health issues and provide effective solutions for existing conditions. By focusing on accessibility and quality, Health Point aspires to play a crucial role in improving the overall health landscape in India.
Mission
Health Point’s mission is to enhance its presence both within India and internationally, establishing itself as a reliable and trusted entity in the medical support industry. Since its inception, the company has been dedicated to providing the best quality medical supports at affordable prices.
The mission encompasses several key objectives:
The Role of Chemists
Chemists, or pharmacists, play a crucial role in the healthcare ecosystem, serving as a primary point of contact for patients seeking medicines and medical supports. Health Point recognizes the importance of pharmacists in delivering healthcare solutions and has established strong relationships with them. By offering a comprehensive range of medical support products, Health Point enables chemists to provide their customers with high-quality solutions that address various health concerns.
The company’s focus on partnering with pharmacists aligns with its mission to enhance accessibility and reach a broader audience. By collaborating with these healthcare professionals, Health Point ensures that its products are available at key touchpoints where consumers seek medical support and advice.
Commitment to customer satisfaction
Customer satisfaction is at the core of Health Point’s operations. The company is dedicated to delivering products that not only meet but exceed customer expectations. This commitment is reflected in the quality of its products, the efficiency of its services, and the responsiveness to customer feedback.
Health Point’s emphasis on providing high-quality products at affordable prices, combined with its focus on innovation and accessibility, ensures that customers receive value for their investment. The company’s ongoing efforts to improve its product range and expand its market presence demonstrate its dedication to enhancing the overall customer experience.
Future Directions
Looking ahead, Health Point is poised for continued growth and expansion. The company’s focus on innovation, quality, and affordability positions it well to meet the evolving needs of the healthcare market. Key areas of focus for the future include:
Health Point’s journey from its inception in 2004 to becoming a leading provider of medical support products in India is a testament to its commitment to quality, affordability, and innovation. The company’s strategic partnerships, product innovations, and dedication to customer satisfaction have solidified its position in the market. With a clear vision and mission, Health Point is well-positioned to continue making a significant impact in the medical support sector, improving health outcomes, and enhancing the overall quality of life for its customers.
Operations Commenced On 2004
Franchise Commenced On 2019
Investment INR 5lakh - 10lakh
Franchise/Brand Fee INR 250000
Royalty/Commission 10 %
Anticipated percentage return on investment 20 %
Likely pay back period of capital for a Unit Franchise 2-4 Months
Other investment requirements No
Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Uttaranchal, Uttar Pradesh
Kerala, Karnataka, Tamil Nadu, Andhra Pradesh, Telangana
Assam, Meghalaya, Mizoram, Tripura, Arunachal Pradesh, Manipur, Nagaland, West Bengal, Sikkim, Odisha
Gujarat, Rajasthan, Maharashtra, Goa
Chhattisgarh, Madhya Pradesh, Bihar, Jharkhand
Andaman and Nicobar, Pondicherry, Chandigarh, Lakshadweep, Daman and Diu
Type of property required for this franchise opportunity Commercial
Floor area requirement 300 - 900 Sq.ft
Franchisee training location Company Premises or Live location
Is field assistance available for franchisee ? Yes
Expert guidance from Head Office to franchisee in opening the franchise Yes
Current IT systems will be included in the franchise Yes
How long is the franchise term for? 2 Years
Is the term renewable? Yes
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