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Frank Ross Pharmacy is a pioneering name in India's pharmacy retail industry, known for its commitment to quality healthcare products and exceptional customer service. Established in 1906 during the British era, the brand opened its first outlet in Kolkata, laying the foundation for a legacy that has thrived for over a century. Today, Frank Ross Pharmacy successfully operates 180+ stores across West Bengal, Bhubaneswar, Ahmedabad, and Bengaluru, catering to the diverse pharmaceutical and healthcare needs of its customers.
Legacy & Innovation in Pharmacy Retail
Unlike traditional pharmacies, which often follow outdated business practices, Frank Ross revolutionized the Indian pharmacy landscape by being the first retail pharmacy chain to computerize all transactions. At a time when most local pharmacy stores issued hand-written receipts on the back of old envelopes, Frank Ross introduced fully digitized billing systems, ensuring transparency, efficiency, and a modern shopping experience. This technological advancement not only streamlined inventory management but also improved customer service and trust.
Unwavering Commitment to Service Excellence
While many local pharmacy stores adhere to the practice of closing for a mid-day siesta, Frank Ross Pharmacy remains open from 8 AM to 10 PM, ensuring customers have access to essential medicines and healthcare products throughout the day. This extended operational model underscores the brand’s customer-centric approach, prioritizing convenience and reliability.
Expansive Product Portfolio & Strategic Partnerships
Frank Ross has evolved beyond just being a pharmacy—it has transformed into a one-stop destination for healthcare and wellness products. The brand offers a diverse range of products, including:
In addition to serving walk-in customers, Frank Ross also caters to over 80 corporate clients, nursing homes, NGOs, and leading hospitals, reinforcing its reputation as a trusted pharmaceutical supplier. By delivering high-quality products and services to institutions across India, the brand has positioned itself as an indispensable player in the healthcare ecosystem.
Standardized Ambience & Brand Identity
Frank Ross has successfully created a strong brand identity by maintaining a standardized ambiance across all its stores. Unlike conventional pharmacies with cluttered displays, Frank Ross outlets are designed with organized product placement, modern interiors, and well-trained staff, ensuring a seamless and pleasant shopping experience. This focus on aesthetics and service quality sets the brand apart from traditional pharmacies.
Frank Ross Pharmacy, a renowned name in India's pharmaceutical retail sector, offers franchise opportunities for individuals interested in partnering with their esteemed brand. Their franchise model, known as Frank Ross Saathi, is designed to expand their reach while providing support to franchisees.
Key Highlights of the Frank Ross Franchise:
This ensures that franchisees are well-equipped to manage their outlets effectively.
Operations Commenced On 1950
Franchise Commenced On 2021
Investment INR 10lakh - 20lakh
Franchise/Brand Fee INR 200000
Royalty/Commission 00 %
Anticipated percentage return on investment 40 %
Likely pay back period of capital for a Unit Franchise 1-2 Years
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Assam, Meghalaya, Mizoram, Tripura, Arunachal Pradesh, Manipur, Nagaland, West Bengal, Sikkim, Odisha
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Type of property required for this franchise opportunity Commercial
Floor area requirement 300 - 300 Sq.ft
Preferred location of unit franchise outlet PAN INDIA
Franchisee training location Head office
Do you have a standard franchise agreement? Yes
How long is the franchise term for? 9 Years
Is the term renewable? Yes
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