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CIIM Services Private Limited (CSPL) was established in 2014 with the vision to provide innovative and efficient solutions to the emerging needs of e-Governance projects in India. Since its inception, CSPL has rapidly expanded its footprint across various sectors including telecom, bill payment services, software and web development, consultancy, green energy, e-learning, and skill development, among others. With a diverse range of services, CSPL is committed to transforming industries and improving lives through technology-driven solutions.
Over the years, CSPL has gained recognition as one of the fastest-growing companies in the e-Governance and online services sector. Our operations span across multiple states, including Assam, Maharashtra, West Bengal, Nagaland, Manipur, and Arunachal Pradesh. We have successfully established a wide network of business associates, distributors, and retail outlets that serve as crucial touchpoints for delivering services to millions of customers. To date, we have completed approximately 202 distributors/vendors and over 2,035 business associates/retail outlets, all working tirelessly to meet the needs of our customers.
At CSPL, our mission is to provide high-quality, efficient, and economical solutions that are accessible to budget-conscious customers. We are committed to delivering excellent service while ensuring that our solutions positively influence the lives of our clients and partners. Our vision is to enable a seamless, end-to-end service experience for our customers, combining technological expertise with human-centered values. With a team of experienced, skilled, and dedicated professionals, CSPL is striving to reach new heights in offering the best services across India.
CSPL's Range of Services
CSPL's diverse service offerings span across multiple industries, from telecom and e-Governance to financial inclusion and green energy. We take pride in offering a broad array of services that are designed to meet the growing needs of both individuals and businesses in India. Here’s a detailed look at the key services provided by CSPL:
Bill Bazaar is one of CSPL's most successful platforms, allowing customers to pay utility bills, purchase insurance, remit money, recharge mobile bills or DTH TV subscriptions, and book tickets for travel, all through our retail outlets. With Bill Bazaar, we aim to make the bill payment process quicker, cheaper, and more convenient for consumers. By facilitating electronic payments, we reduce the time and costs associated with traditional methods like writing and posting cheques. Customers can also access a wide range of other services, including money remittance, recharges, insurance services, and ticketing, all in one platform.
CSPL is soon launching its e-commerce platform, offering a wide range of products that cater to the needs of customers across various categories. The platform will feature electronics, heavy electronic products, furniture, fashion wear, traditional wear, and more. Our goal is to create an online shopping experience that is simple, efficient, and user-friendly. Whether customers are shopping for everyday electronics or looking for stylish clothing, CSPL’s e-commerce platform will provide them with access to high-quality products at affordable prices.
One of CSPL's core strengths lies in our expertise in e-Governance services, particularly in Government-to-Citizen (G2C) solutions. Through our vast network of service delivery points, we provide end-to-end solutions that integrate front-end services with government systems. Our G2C services include the payment of taxes, processing of recruitment applications, grievance management, and issuance of certificates (including railway tickets and exam hall tickets). By streamlining these services, we enable the government to serve its citizens more efficiently.
CSPL plays a critical role in the implementation of the Aadhaar project, which provides every resident in India with a unique identification number. This initiative helps ensure the efficient delivery of welfare services and acts as a foundation for various government schemes. We operate over 150 Aadhaar enrollment centers across West Bengal and have successfully enrolled millions of individuals. Our team is well-equipped to manage enrollment, updates, and other related services, ensuring seamless service delivery to citizens.
CSPL is actively involved in promoting financial inclusion in India by providing banking services to underserved and unbanked populations. As part of the Government of India’s “Pradhan Mantri Jan Dhan Yojana” (PMJDY), CSPL has deployed over 300 Customer Service Points (CSPs) in rural and remote areas. These CSPs serve as business correspondents for banks like State Bank of India, Airtel Payment Bank, and PayTM Payment Bank, enabling customers to open bank accounts, make transactions, and access other banking services.
CSPL is also innovating in the mobile payments space with its mPOS and ATM solutions. An mPOS device allows businesses to process transactions through smartphones and tablets, eliminating the need for traditional checkout registers. This technology offers merchants an affordable and efficient alternative to standard point-of-sale systems. Additionally, CSPL has developed its PayON ATM solution, which integrates mobile technology with banking infrastructure to provide more accessible payment solutions.
In the telecommunications sector, CSPL offers a comprehensive range of services for telecom operators, including network installation, commissioning, and maintenance. We specialize in RFI surveys, site acquisitions, EMF surveys, civil site surveys, and more. Our skilled workforce is equipped to handle the installation of various telecom infrastructure, such as MW antennas, GSM antennas, and power supply systems. Our services also extend to logistics support, ensuring that equipment and materials are delivered on time to project sites.
CSPL’s consultancy services are designed to assist organizations in implementing large-scale projects that require high internal coordination. Whether it's organizational change or IT system implementation, our consultants offer valuable expertise to guide clients through complex transitions. We provide solutions that prioritize transparency, environmental responsibility, and a clean work culture, fostering strong relationships with our customers and clients.
CSPL offers a range of software and web development services to meet the evolving digital needs of businesses. Our services include domain registration, web hosting, web design, and software development, enabling clients to establish a robust online presence. We also offer bulk SMS services, email solutions, and web security services to ensure that businesses can communicate effectively and securely with their customers.
CSPL is dedicated to promoting digital literacy and skill development through our e-learning services. We specialize in creating interactive and engaging online learning programs, offering courses in a wide range of subjects. Our e-learning initiatives support the Government of India’s National Digital Literacy Mission (NDLM), aiming to digitally empower rural communities and underserved populations. The project focuses on providing essential digital skills to individuals, enabling them to participate fully in the digital economy.
As part of our commitment to sustainability, CSPL is investing in green energy solutions, particularly in solar power. We are working to develop solar energy systems that convert sunlight into electricity using photovoltaic (PV) cells and concentrated solar power systems. Additionally, CSPL offers energy-efficient LED lighting solutions, which consume up to 90% less energy than traditional incandescent bulbs, contributing to both cost savings and environmental sustainability.
Our Core Values and Future Vision
At CSPL, we are driven by a set of core values that prioritize customer satisfaction, integrity, innovation, and sustainability. We are committed to providing high-quality, reliable services that help our customers achieve their goals while contributing to the growth of India’s digital and economic landscape.
Looking ahead, CSPL aims to expand its service offerings, continuously innovate, and create new opportunities for both businesses and individuals. Through our e-Governance services, telecom solutions, financial inclusion initiatives, and green energy projects, we are contributing to building a more inclusive, sustainable, and technology-driven India
Operations Commenced On 2013
Franchise Commenced On 2014
Investment INR 50000 - 2lakh
Franchise/Brand Fee INR 50000
Royalty/Commission 35 %
Region Wise
Investment INR 2lakh - 5lakh
Unit Fee INR 50000
Master Fee INR 50000
Commission 35 %
State Wise
Investment INR 50000 - 2lakh
Unit/Brand Fee INR 30000
Master/Brand Fee INR 20000
Royalty/Commission 30 %
City Wise
Investment INR 10000 - 50000
Unit/Brand Fee INR 30000
Royalty/Commission 20 %
Performance guarantee to Unit Franchise Yes
Anticipated percentage return on investment 30 %
Likely pay back period of capital for a Unit Franchise 1-3 Months
Other investment requirements No
Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Uttaranchal, Uttar Pradesh
Kerala, Karnataka, Tamil Nadu, Andhra Pradesh, Telangana
Meghalaya, Mizoram, Tripura, Arunachal Pradesh, Manipur, Nagaland, West Bengal, Sikkim, Odisha
Gujarat, Rajasthan, Maharashtra, Goa
Chhattisgarh, Madhya Pradesh, Bihar, Jharkhand
Andaman and Nicobar, Pondicherry, Chandigarh, Lakshadweep, Daman and Diu
Type of property required for this franchise opportunity Commercial
Floor area requirement 50 - 300 Sq.ft
Detailed operating manuals for franchisees Yes
Franchisee training location Online Training
Is field assistance available for franchisee ? Yes
Expert guidance from Head Office to franchisee in opening the franchise Yes
Current IT systems will be included in the franchise Yes
Do you have a standard franchise agreement? Yes
How long is the franchise term for? Lifetime
Is the term renewable? Yes
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