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AUTO i CARE by RSA Autocare Pvt. Ltd., a company that has swiftly become one of the most trusted names in roadside assistance, car repair, and vehicle maintenance services across the country.
Founded in 2015, RSA Autocare Pvt. Ltd. set out with a clear mission: to provide the best roadside assistance and car repair services available to Indian drivers. Recognizing the gap in the market for a reliable, professional, and accessible breakdown service, the company worked diligently to create a vast network of local garages, skilled technicians, and a seamless online platform to connect customers with assistance quickly. What started as a small initiative has now grown into India’s fastest-growing network, with over 50,000 local workshops across the country.
The essence of AUTO i CARE is in its commitment to customer satisfaction and ensuring that motorists never feel stranded on the road. Whether you’re facing a breakdown in the heart of a bustling city or on a remote highway, AUTO i CARE guarantees prompt and professional assistance—available 24/7, 365 days a year. The company's rapid growth and success speak volumes about the demand for high-quality roadside assistance services in India.
At the core of AUTO i CARE’s impressive service delivery is its expansive network of more than 18,000 local garages across India. This network forms the backbone of the company’s Roadside Assistance (RSA) service, allowing them to provide timely help no matter where the customer is located. Whether you’re on the busiest streets of Delhi, the highways of Rajasthan, or in the remote villages of Kerala, the RSA family is never far away.
The success of this network is driven by the company’s deep belief in community growth rather than individual growth. The local garages and service providers within the network are viewed as part of the broader RSA Family, all working together to deliver exceptional service to customers. This approach not only ensures that customers receive the most reliable assistance, but it also helps strengthen the automobile service ecosystem across the country.
AUTO i CARE offers a wide range of services to ensure that no matter what kind of vehicle trouble a driver faces, they are equipped to handle the situation. The company’s services cover various roadside emergencies, from minor breakdowns to more complex issues requiring towing or mechanical repairs. Some of the key services provided by RSA Autocare Pvt. Ltd. include:
Accidents can be overwhelming, both physically and emotionally. RSA’s accident assistance service offers prompt support to manage the aftermath, ensuring the vehicle is secured and providing access to medical help if needed.
Whether it's engine failure, transmission issues, or other mechanical breakdowns, the RSA network is equipped with skilled mechanics who can help get your vehicle back on the road with minimal delay.
Electrical issues, such as problems with the car’s battery, alternator, or electrical wiring, are some of the most common causes of breakdowns. RSA provides expert electrical assistance to address these issues on-site, ensuring that you can continue your journey without a hitch.
A dead battery can leave you stranded at the most inconvenient times. AUTO i CARE offers battery jumpstart services and, when necessary, battery replacements to get your car running again swiftly.
Misplacing or locking your keys in the car is a common issue that can happen to anyone. RSA’s key assistance service offers solutions like lock opening or key replacement, ensuring you don’t get stuck outside your car for long.
Flat tires are another common cause of car breakdowns. RSA provides on-the-spot tire change or repair services, getting you back on the road quickly and safely.
Running out of fuel is an easy mistake to make, especially on long drives. AUTO i CARE offers fuel delivery services, ensuring that you never have to worry about being stranded without fuel.
In cases of severe mechanical failure or accidents, towing assistance is required. RSA Autocare offers reliable and efficient towing services, ensuring that your vehicle is safely transported to a nearby garage or service station.
If your vehicle requires specific spare parts for repair, RSA provides support in sourcing and delivering the required parts, ensuring your vehicle is ready for the road as quickly as possible.
In the unfortunate event of an accident, RSA offers hospital assistance by coordinating transportation to the nearest medical facility, ensuring that both the driver and passengers receive prompt medical attention if needed.
In case of major breakdowns that require extended repairs, RSA also assists customers in finding nearby accommodations, ensuring that you’re not left stranded without options.
These services are available around the clock, making AUTO i CARE a lifeline for drivers facing any vehicle-related emergency.
In addition to its expansive physical network, RSA Autocare also embraces technology to streamline and enhance the customer experience. The company has developed an intuitive GPS-enabled mobile app, which allows users to request roadside assistance quickly and track the service’s progress in real-time. This app connects users directly to the nearest available RSA service provider, ensuring that help arrives as quickly as possible.
The AUTO i CARE app is designed to be user-friendly, with 24/7 customer support available to assist with any questions or concerns. Through the app, users can also explore a variety of service packages, ranging from one-time assistance to annual membership plans, offering greater convenience and savings.
AUTO i CARE understands that the best way to ensure peace of mind while driving is through a reliable roadside assistance service that can be called upon at any time. To make this more accessible, the company offers various membership packages starting at just Rs365 for the entire year. These packages are designed to cater to the diverse needs of Indian drivers, offering services like free towing, free battery jump-starts, free tire changes, and more.
For those who want an extra layer of convenience and security, the membership provides unlimited access to 24/7 support, helping ensure that you are always covered in case of an emergency. With these affordable and comprehensive plans, AUTO i CARE has made it easier than ever for Indian drivers to ensure the safety and security of their vehicles.
In its relatively short span of existence, RSA Autocare Pvt. Ltd. has continued to innovate and expand. The company’s latest venture involves the concept of Garage on Wheels, a unique business model that takes roadside assistance to the next level. Through franchising, RSA is offering entrepreneurs the opportunity to operate mobile service units that provide on-site repairs and car check-ups directly at the customer’s location.
The goal behind Garage on Wheels is to offer door-to-door services for everything from minor repairs to full vehicle assessments. This will further expand RSA’s reach and ensure that customers receive faster, more efficient services without the need to tow their vehicles to a physical service center.
As AUTO i CARE continues to grow, it is clear that the company has established itself as a market leader in roadside assistance and car repair services in India. With its vast network of workshops, advanced technological infrastructure, and commitment to customer satisfaction, RSA Autocare Pvt. Ltd. is poised to redefine the future of automobile care and roadside assistance in India.
The company’s focus on community growth, innovation, and service excellence makes it a strong contender in the Indian automotive services market. Whether it’s offering peace of mind through affordable membership plans or delivering fast and efficient roadside assistance, AUTO i CARE remains the trusted companion for every Indian driver, ensuring that no one ever has to face the inconvenience of being stranded alone on the road.
In conclusion, RSA Autocare Pvt. Ltd. has proven itself as more than just a service provider. It is a partner for every Indian driver, offering dependable, customer-focused solutions that are revolutionizing the way roadside assistance and car repairs are done in India. As the company continues to expand and innovate, it is set to further strengthen its position as the go-to provider of automotive services across the country.
Operations Commenced On 2014
Franchise Commenced On 2014
Investment INR 2lakh - 5lakh
Franchise/Brand Fee INR 50000
Royalty/Commission 20 %
Exclusive territorial rights to a unit franchisee Yes
Performance guarantee to Unit Franchise Yes
Anticipated percentage return on investment 35 %
Likely pay back period of capital for a Unit Franchise 1 - 2 Years
Other investment requirements no
Haryana, Himachal Pradesh, Delhi, Punjab
Andhra Pradesh, Karnataka, Kerala
Arunachal Pradesh, Assam
Goa, Gujarat, Maharashtra
Bihar, Chhattisgarh, Madhya Pradesh
Chandigarh
Type of property required for this franchise opportunity Commercial
Floor area requirement 3000 - 10000 Sq.ft
Preferred location of unit franchise outlet City
Detailed operating manuals for franchisees Yes
Franchisee training location Head Office
Is field assistance available for franchisee ? Yes
Expert guidance from Head Office to franchisee in opening the franchise Yes
Current IT systems will be included in the franchise Yes
Do you have a standard franchise agreement? Yes
How long is the franchise term for? 2 Years
Is the term renewable? Yes
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