Dott is an innovative smart-device accessories brand. Our main aim is to make our products as innovative as possible while keeping them affordable.
We're committed to putting customers at the heart of our company strategy.
The following statement explains our approach to customer experience:
Our customers are at the heart of our business.
Our priority is to provide them with good value products, quality service and a choice of ways to buy through a wide range of distribution channels.
We’re committed to ensuring our employees, customers and advisers want to buy our products and services, stay with us and recommend us to their families, friends and colleagues.
We will treat our customers fairly and deliver high quality products and services which meet their reasonable expectations throughout their relationship with us.
We will ensure our products do not contain hidden conditions or rely on complex technical definitions and can be easily explained.
We provide 1 year no-questions-asked replacement warranty for all the products we sell. We will take responsibility for meeting the needs of our customers and these needs will be at the heart of our business. We will always look for ways to improve the quality of our service.
Our employees are critical to delivering a positive customer experience and treating customers fairly. Our culture encourages and supports our employees to deliver this.
We will meet our customers’ needs by finding ways to deliver what matters to them, being clear and straightforward in our dealings and working together to meet their needs.
Operations Commenced On 2015
Franchise Commenced On 2015
Investment INR 50 K - 2lac
Franchise/Brand Fee INR 20000
Royalty/Commission 20% %
Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Uttaranchal, Uttar Pradesh
Kerala, Karnataka, Tamil Nadu, Andhra Pradesh
Assam, Meghalaya, Mizoram, Tripura, Arunachal Pradesh, Manipur, Nagaland, West Bengal, Sikkim, Odisha
Gujarat, Rajasthan, Maharashtra, Goa
Chhattisgarh, Madhya Pradesh, Bihar, Jharkhand
Andaman and Nicobar, Pondicherry, Chandigarh, Lakshadweep, Daman and Diu
Exclusive territorial rights to a unit franchisee Yes
Performance guarantee to unit franchisee Yes
Anticipated percentage return on investment 20 %
Other investment requirements yes
Type of property required for this franchise opportunity Rented
Floor area requirement 50 - 100 Sq.ft
Preferred location of unit franchise outlet any
Detailed operating manuals for franchisees Yes
Franchisee training location how can i develop business.
Expert guidance from Head Office to franchisee in opening the franchise Yes
How long is the franchise term for? Life time Years