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IN the last many years, there has been a substantial shift from the primary (agriculture, fishing and extraction such as mining) and secondary (manufacturing) sectors to the tertiary (service) sector in the industrialised countries. The service sector is
IN the last many years, there has been a substantial shift from the primary (agriculture, fishing and extraction such as mining) and secondary (manufacturing) sectors to the tertiary (service) sector in the industrialised countries. The service sector is now the largest sector of the economy in the Western world and is also the fastest-growing one.
The contribution of the services sector towards India's GDP is more than 50 per cent. The industry is presently growing at 12 per cent per annum, which is above the average GDP growth rate of 8 per cent. Be it recruiting the right staff, planning the right marketing move or handling legal affairs, business services solution providers can help any business to grow.
Services are a skill-based business, wherein you get paid for your skills. How well you are serving those skills will measure your success. Delivering a business service is all about knowing your customers well. Employee management and customer management are two key areas any business services franchisor should focus on. A franchise comes with a system which really helps you to understand the tricks of the trade. Simple things like accounting and signage services are taken care of by these business services providers.
Before partnering with a business services franchisor, you should consider the following
= How will they train you to manage employees
= How will they help you in enhancing the services
Unlike other retail sectors, business services industry is still at a nascent stage in India. The presence of unorganised players leaves a lot of scope for start-ups to grow and flourish. There is a huge demand gap in the supply of quality service, which provides for a lucrative opportunity. The growth in industries has further led to the emergence of various niche concepts, which have become a major part of the franchise industry due to their uniqueness and franchisability factors. In this issue, we present to you the best of business service concepts to start with. The next few pages will showcase business service concepts, which leverage the power of franchising and are set to storm the Indian franchise industry.