Palmonas has strengthened its leadership team with the appointment of Hitesh Magoo as Vice President of Retail and Retention Marketing. In his new role Magoo will lead Palmonas’ retail expansion strategy and customer retention initiatives as the demi-fine jewellery brand accelerates its omnichannel growth across India.
Magoo brings over a decade of experience spanning e-commerce food tech and luxury lifestyle segments. Prior to joining Palmonas he served as Director of Repeat Business and Demand Generation at CaratLane where he played a key role in driving customer lifecycle marketing and repeat purchase growth.
The appointment comes at a time when Palmonas is scaling its physical retail presence while sharpening its focus on loyalty-led growth and long-term customer engagement.