Serena Spa is a spa management company established in Maldives in 2000 and in 2002 a foreign investment company was founded in India, with its registered office in Mangalore and later, a corporate office was opened in Mumbai.
Today the companies operate spas in Maldives, India, Sri Lanka and soon also in Seychelles - and are still growing new markets and wellness segments.
Over the years Serena Spa has built up a solid foundation offering a total package of technical design capabilities, operational expertise, spa products, spa equipment and not least training, which today is a challenge for most spa operations and the backbone of the successful ones.
Serena Spa is also one of the most respected international spa brands with industry contacts around the world through its involvement with international organisations, such as International Spa Association, Global Spa & Wellness Summit and Asia Pacific Spa and Wellness Association and many more.
Serena Spa Strength:
Serena Spa – YOUR RELIABLE PARTNER
Being established in India and abroad at a number of luxury resorts and hotels as well as individual locations, Serena Spa offers a proven concept that meets Guest expectations and with more than 10 years of operation Serena Spa has proven the brand’s sustainability.
International Indian Spa Concept
Both the SERENA SPA and ARISTO SPA brands are international spa concepts with contemporary Indian elements, especially developed to suit the needs of the modern person with exposure to the best in all aspects of life.
With more than 42 spas designed till date, from green-field to modifications, Serena Spa has a vast experience in economical, practical, yet appealing and localised spa design. We have worked with internationally acclaimed architects and interior designers as well as in-house design teams.
With our many spa operations in different locations we have built up a vast database of spa customers who have been visiting Serena Spa in various locations and who are interested in continuing the Serena Spa experience close to home.
Training & Recruitment
As the only international spa management company in India, Serena Spa has established Serena Spa Institute in Mangalore where all personnel are trained before entering services. We therefore offer an unparalleled back-up for our Franchisees with a pool of trained staff. Today Serena Spa is the only Indian training institute with a Government of India accredited vocational training institute for Spa Therapists with a capacity of 160 students per year.
High Quality Spa Products
Serena Spa has developed and licensed an entire range of aromatic massage oils, creams, scrubs, cleansers and masks as well as lotions, soaps and shampoos for use in spa treatments as well as for retail sale.
Serena Spa is helping to promote each and every franchise location through social media and supports each franchisee with monthly thematic campaign materials for local distribution.
International Operational Experience
Serena Spa is operating in several countries and has therefore a large experience base from which to draw in order to ensure truly international standards of operation. Our personnel are all exposed to foreign cultures and are trained to maintain such high international standards.
Operations Commenced On 2000
Franchise Commenced On 2013
Investment INR 30lac - 50lac
Franchise/Brand Fee INR Rs.10 Lac
Royalty/Commission 7.5% or gross revenu %
Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Uttaranchal, Uttar Pradesh
Kerala, Karnataka, Tamil Nadu, Andhra Pradesh
Assam, Meghalaya, Mizoram, Tripura, Arunachal Pradesh, Manipur, Nagaland, West Bengal, Sikkim, Odisha
Gujarat, Rajasthan, Maharashtra, Goa
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Anticipated percentage return on investment 20% %
Likely pay back period of capital for a unit franchisee 18 months
Other investment requirements No
Type of property required for this franchise opportunity High street or resid
Floor area requirement Minimum 1,200 sq.ft.
Preferred location of unit franchise outlet Mumbai,N.C.R., Kolkata
Detailed operating manuals for franchisees Yes
Franchisee training location Mangalore, Karnataka
Is field assistance available for franchisee ? Yes
Expert guidance from Head Office to franchisee in opening the franchise Yes
How long is the franchise term for? 10 Years
Is the term renewable? Yes