KrisKross

About Us:

KrisKross, Primarily a software product company, brings together innovation, domain knowledge and technology strengths to provide customers run their business with maximum efficiency.

The Focus is to provide customers with the best in aesthetics, functionality and simple user interface.

"FFHerp" is the Flagship product of KrisKross and is a business automation ERP tool providing different modules like Sales, Marketing, Projects, AMC, Support and Finance along with an Mobile App.

The moto of the product is to " Streamline your complete business functions through FFHERP ".AND " Get your business insights anytime anywhere ".

"FFHerp" a complete ERP solution:

1) Sales

2) Marketing

3) Inventory Management

4) Payments (Finance)

5) AMC

6) Support

7) Project Management

8) Mobile app

Below are the detailed features:

Market Sell

1. Create targeted marketing campaigns by EMail using enriched HTML mail templates

or by Tele Calling.

2. Import data lists, contacts into CRM for mass mailing / Contact management

3. IndiaMart Integration to directly upload prospects into the database

4. Create Campaigns and allocate to users for Telecalling or Email Marketing

5. Set up inside sales / Telecalling teams to generate leads.

6. Allow sales teams to manage multiple buckets like new, Contacted, interested, Demo

Etc

7. Get live dashboards giving you effectiveness of campaigns.

8. Smart dashboards showing Performance and Productivity.

9. Measure productivity, Performance and efficiency of marketing teams.

10. Handover qualified leads to the sales team by click of button.

11. Create, Edit, and Follow up on Opportunities generated by Cold calling, marketing created leads or other sources.

12. Send customised formatted Quotes / Proposals from System.

13. Select Terms and conditions preloaded against Each Quote Format

14. Capture Vendor / Supplier Quoted prices for each line item to record purchase price.

15. Capture expense budgets like travel, Food, AMC cost, installation cost for bigger projects.

16. View Profitability and net margin in Quote with single click.

17. All follow up activities logged in system for quick reference and feedback at a click.

18. Allocate activities for collaboration with other team members without transferring

ownership

19. Create focussed lists based on stage, Value, Product etc. for effective selling.

20.Get automatic SMS or Email alerts from CRM for events, Appointments Etc.

21. Convert Won leads to Sales order for approval.

22. Track and analyse Lost, Closed leads.

23. All sales expenses like travel, Food, Stay etc can be uploaded with bills for Approval and costing.

24. Upload Documents, Images, Minutes of meeting, Plans, Site pics for quick reference and prompt actions.

25. Team Leaders or Managers can provide instructions by chat messages for individual leads.

26. Telephony integration for Click to call Functionality as well as to Know your caller before you answer.

27. Telephony integration for recording all telephone conversations and to play them from the done action list to get a clearer understanding of the interactions.

Move / Deliver

1. Track sales order for exact delivery dates and details.

2. Know delivery pending and Billing pending orders at a glance.

3. Filter orders on status, Company, ID, Dates Etc as required.

4. Send Order Acceptance PDF with a click of a button.

5. Send Proforma Invoice PDF with a click of a button for advance collection.

6. Send order PDF without price details to Production for Scheduling and planning with a single click.

7. Assign and select the preferred transport / Courier for every regular customer.

8. Check the margins in sales order with a single click

9. Check the complete history of the client with a single click.

10. Chat with all people involved with sales order using the Focussed chat widget

11. Check payments pending from customers, margins and availability before Approval Process for sales Orders.

12. Convert Sales orders to Delivery challans, Invoices with a single click.

13. Automatically alert clients about mode of delivery with details.

14. Record opening balances for every product. .

15. Check for available stocks while logging orders so that you can give the client better visibility

of when his orders can be delivered.

16. Deliver items for DEMO, ADVANCE, REPLACEMENT etc on a returnable basis and track the same till they are returned.

17. Upload the Transporter Receipt / Courier Docket for instant access and reference.

18. Use the mobile camera as a barcode scanner to upload Serial numbers of items delivered, Inwarded, installed.

19. Upload and store customer Stamped received Challan for reference.

20. Get complete movement reports for any stock item.

21. Convert Purchase orders into material inward receipts for Stocking.

22. Track movement based on serial numbers.

23. Track Items sent out for Demo, Stand by

24. Maintain and manage your service stock.

Purchase

1. Convert sales order into Purchase orders to be placed in case of back to back orders.

2. Place orders to multiple vendors from one customer order for different line items or for

different quantities.

3. System checks and prevents any items being added over the customer orders and also does not allow placing orders beyond the sales rate for any item.

4. Create purchase orders for stock material

5. Mail Formatted Purchase order PDF from CRM itself

6. Track for delivery of material in each Purchase order.

Collect Pay

1. Convert Delivery challans into Bills for customers with a single click

2. PDF formats automatically mailed to customers

3. Convert Purchase orders into Purchase bills for payment with a single click.

4. Upload Supplier bills in System for easy recall.

5. Track Receivable and Payables with appropriate automatic alerts on SMS / Email

6. Auto reminders to customers on pending payments from CRM.

7. Cash flow analysis.

Install

1. Convert Delivery challans to installation reports with a single click

2. Confirm warranty periods. Set subscription periods for delivered and installed products.

3. Set Annual maintenance terms for after warranty support

4. Set Preventive maintenance schedules during Warranty / AMC period to set auto support

requests and alerts on scheduled dates.

5. Schedule alerts to all before expiry of warranty and AMC period.

6. Send Pre-formatted AMC proposals from CRM with a click of a mouse.

Support

1. Complete ticketing / complaint management module for entering, allocating, Tracking of

complaints and their resolution.

2. Get complete details of calling complainant like Address, System installed, warranty AMC

Period, Complaint history all on the same screen.

3. Schedule and alert engineer / executive actions, Visits for complaint resolution.

4. Alert customers and take feedback on complaint resolution.

5. Track Usage to provide predictive support.

Repair

1. Create Job Cards for repair

2. Track Work flow for Repairs

3. Email Repair Quotes

4. Approve repairs.

5. Get repair productivity, Track Costs.

Supervise / Manage

1. Manage your office and field staff for various functions as above.

2. Track, Analyse and measure productivity, efficiency and performance of resources.

3. Get alerted in case of misses, Alarms, Escalations.

4. Get live views on status so that you can take preventive and corrective actions before

escalations happen.

5. Calculate time, cost and resources spent on all activities so as to keep margins under

Control.

Analyse

1. Get detailed reports automatically at set times daily, weekly or monthly

2. See graphical reports

3. Analyse performance and cost of operations

4. Look for bestselling products, best performing resources

5. Detect leaks and plug loopholes.

Salient Features

1. Access from mobile and update from mobile.

2. Multiple branch Operation

3. Access based on roles and rights.

4. Complete administration module

5. Hosted application available on rental basis.

Tally Integration

Ffh|Erp Tally integration Service (TIS) is a software that will be installed on your Tally server.

TIS will help integrate Ffh|Erp with Tally.

The salient features of this tool are

1. Data will be pushed from Ffh|Erp into tally

2. All masters like Companies data, Contacts Data, Stock Data can be pushed into Tally.

3. Following Transaction will be pushed from Ffh|Erp to Tally

a. Sales Invoices (Bills)

b. Purchase invoices

c. Payments

d. Receipts

e. Journal vouchers

Rental / Subscription Management

1. Rent out products and track the same for Monthly, Quarterly or any periodic billing.

2. Set the products for rent and also individual rates for each

3. Set a preventive or routine maintenance schedule for the products rented.

4. Automate your billing for all rentals either in advance or after the period.

5. Similarly start a subscription service for your users.

6. Track and bill your subscribers in advance or after the subscription period

7. Send Subscription or rental bills as per your formats.

Common stack features for highly functional and easy to use product.

User management Company configuration

1. Add, Update, and Delete users in system

2. Assign rights and roles to user with simple tick marks

3. Add, Edit and delete multiple branches for operations.

4. Assign users to various branches and track branch performance.

Branch Management

1. Add, Edit or Delete branch

2. Assign users to desired branches

3. Assign Cost of branch / User / Hour to calculate expenses.

4. Provide contact details and address of the branch.

Masters Management

1. Add Edit and Deactivate masters like Company, Contact and product.

2. Select Taxation rates and mode of calculation in products.

3. Capture social details like Facebook, Twitter ID in Companies and Contact masters.

4. Select SMS or EMAIL do not disturb tags for contacts.

5. Segregate companies based on Area.

Search filters

1. All listing screens provided with intuitive search options, which you can use to search the list based on various search filters.

User Rights Management

1. Simple selection to allow rights management.

2. Granular control over each user for each page.

3. Module wise selection for easy understanding and page location.

Chat Module

1. Give Focussed instructions or feedback to Managers, Executives on specific Leads

Complaints, Receivable etc rather than Chatter like in WA Groups

2. Log and record these messages for Future reference anytime against the Entity

3. Get notified on APP or on Desktop when you receive a chat message.

Mobile App

1. All open Prospects, Leads, Receivables, Tickets, AMC, Project Tasks Listed

2. Add actions and schedule or close next actions

3. Track Field Personnel using GPS. Get live updates of location

4. Mark Attendance using Day Start and Day End.

5. Check-in and Check-out of the client to automatically update the back office of location.

6. Chat on Entities instead of Continuous chatter like in Whats app groups.

7. Create Quotes, Sales Order, Bills from Mobile App.

8. Email PDF from Mobile Directly

9. Collect Client Signatures against Tickets, Get Feedback (Star Rating) from mobile app.

10. Upload Pictures, Images, of site, PDF of Minutes of meeting Etc from Mobile App

11. Upload and log expenses from the mobile app.

12. Manage complaints from mobile by allocating to engineers from Mobile app itself

13. Approve Sales orders for Further process in system

14. Use mobile as a barcode scanner to upload Serial numbers for Material Out / IN and for

updating serial numbers for installed products at client locations

Project Management

1) Create multiple projects under multiple teams.

2) Create tasks and Sub Tasks to Track and complete

3) Track Tasks with Units of Measure for Finer Measurements and Analysis

4) Plan Financial expense and Cost Budgets under various Heads.

5) Multiple revision and tracking of Cost Budgets and Final approval.

6) Live Views and reports on detailed Status of each Project

7) Assign Project Managers Task actors.

8) Roles, Responsibilities based hierarchy for display, Alert and Approval.