Lakmé 2019-11-29

Lakme Salon's Growth Journey is an Inspiring One

With an expansive network of 450 salons across India, the brand now looks at opening two new outlets every week. Read on...

Lakme Salon's Growth Journey is an Inspiring One

In a journey that spans over three decades, Lakme Salon has excelled in the beauty and cosmetics industry. With an expansive network of 450 salons across India, the brand now looks at opening two new outlets every week. In this interview, the company's spokesperson highlights the reasons why the brand has been such a huge success in India

Could you walk us through the key highlights in Lakme Salon’s journey in India?

We started our journey in 1980 with one salon, but it took us 30 years to open our first 100 stores and we reached the milestone in 2010. And since then, every two years we have been adding 100 salons to our boutique of stores. The key highlight of our journey has of course been our expansion. In addition to launching our own stores, we started franchising in 2000, nearly two decades ago, and in the last 20 years, we have built a lot of system, operations and management processes in place as we grew. Today, we are at 450 salons.

While the company owns 50, the rest are owned by franchisees. Another key milestone in our journey has been the launch of Lakme Fashion Week (LFW) in the year 2000. Of course, LFW too has undergone many innovations and changes, and today from introducing leading designer collaborations to launching bridal collections first on the ramp, LFW has come a long way. Further, four years ago we discovered there were more avenues where we could grow, and we decided to expand even further. The Lakme Academy was launched and we have 100 centres so far.


How is your franchise model contributing towards your vision?

For a brand like ours with the ambition to extend its footprint across the country, we need the support of a strong network of partners to grow. Our franchise model has helped scale up operations across India and takes our service promise to more than 154 cities in a short span of time. Lakme Salon offers franchise opportunities to entrepreneurs from metros right up to Tier III and IV towns. Franchisees can choose from different formats – regular, smart and prime models which are customised as per the city and the area. The portfolio, fit-outs and service standards remain the same across the different formats. We plan to expand our footprint at the rate of two new salons per week.


What are the best practices you adopt while choosing your franchise partners?

It’s important to mention that although franchising has been important to us, we see no difference between a company-run and a franchise outlet. Hence, we have very stringent selection criteria, and most often only one out of three applicants make it to the final round. We ensure that the franchisee’s interests align with our value system. Most often, the applicants have to face an interview before getting shortlisted. We have a strong support chain associated with all our franchise partners and lastly, we are closely glued on the performance of our outlets. Every Lakme Salon is rated and the owner of whichever salon scores high is taken on the Lakme Advisory Council. Such members help other franchise owners adopt successful practices.


What do you think are the advantages of owning a Lakme Salon?

Our expertise and ease of doing business are the biggest advantages. For example, a chartered accountant in Punjab owns more than 10 Lakme Salon outlets, while an IT professional in Bengaluru owns six outlets. These are people who are not from the beauty industry but have leveraged from our experience. Since we do not differentiate between a company-owned and a franchise-owned outlet, performances of all our salons matter equally to us.



Established: 2016

Franchising since: 2017

Total outlets: 180+

Investment: Rs 15-20 lakh

Area: 150-250 sq. feet

Break-even: 12-18 months

Expansion: Pan-India, Global

star franchise india
Related opportunities
  • Sweetshop
    About Us: Chhappan Bhog is a reputed name in premium quality..
    Locations looking for expansion West bengal
    Establishment year 1981
    Franchising Launch Date 2019
    Investment size Rs. 50lac - 1 Cr.
    Space required 1000
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater kolkata West bengal
  • Online Coaching
    The TeachersHub is an advanced home tuition app developed to..
    Locations looking for expansion Haryana
    Establishment year 2018
    Franchising Launch Date 2020
    Investment size Rs. 5lac - 10lac
    Space required 100
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Faridabad Haryana
  • Express Food Joints / Drive Through
    About Us:  Daalchini is a startup by ex-Paytm, ex-Jio senior team, Prerna Kalra..
    Locations looking for expansion Uttar pradesh
    Establishment year 2017
    Franchising Launch Date 2017
    Investment size Rs. 50000 - 2lac
    Space required 08
    Franchise Outlets -NA-
    Franchise Type Unit, Multiunit
    Headquater Noida Uttar pradesh
  • Others Food Service
    About Us: Own the American Dream In India with U.S.Pizza! Since its..
    Locations looking for expansion Karnataka
    Establishment year 1998
    Franchising Launch Date 2002
    Investment size Rs. 10lac - 20lac
    Space required 250
    Franchise Outlets -NA-
    Franchise Type Unit
    Headquater Bangalore Urban District Karnataka
Insta-Subscribe to
The Franchising World
For hassle free instant subscription, just give your number and email id and our customer care agent will get in touch with you
OR Click here to Subscribe Online
Daily Updates
Submit your email address to receive the latest updates on news & host of opportunities
More Stories

Free Advice - Ask Our Experts

ads ads ads ads