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HealthcareMar, 31 2015

Health Care at Home introduces post surgical care service in Chandigarh

UK based Health Care at Home, India’s first hi-tech home healthcare provider, specialises in providing skilled nurses who are adept at dealing with patients undergoing post surgery recovery. The company entered Indian market in April 2013.

By WI Bureau

Post care is extremely essential for a patient who has undergone surgery. After surgery, the patient becomes frail and vulnerable to catch infections, sometimes leads to complicated condition. In fact, chances of acquiring infections from other patients are higher in hospitals.

Thus, with an aim to ease the lives of patients undertake surgery and their family members, Health Care at Home (HCAH), India’s first hi-tech, documented, quality homecare service provider, has launched Post Surgical Care services in Chandigarh city.

Commenting on the same, Vivek Srivastava, Chief Executive Officer, HCAH, “Recovery at home is far speedier if it happens in the comfortable confines of home, given the services provided are on a par with hospital. Recognising its need and the hassles that patients have to bear when a family member is at hospital post a surgery, we planned to launch our post surgery care."

"Treating patients post surgery not only requires medical expertise but also demands an extremely sensitive approach on the part of the treatment providers. This is what we exactly do by bringing professional healthcare services to patients’ doorsteps, so that they do not have to go through the cumbersome routine of hospital stay and visits after a surgery,” Srivastava added further.

Reportedly, under its post surgical care offering, HCAH provides multiple services like post-operative dressing, stitch removal and drain care, intravenous antibiotic therapy, vital signs monitoring, pain management and diet monitoring and more.

Besides, HCAH also offers counseling to patients and their family members, as it is very important to boost the morale of the person who undergoes a surgery, given they feel low and weak, finding the recovery process difficult. Family members are told about the ways in which a patient should to be taken care of.

“We have specialized nurses who are skilled to deal with patients post a surgery, be it of any kind. They are trained in pain relief management, stitch removal and overall patient care. They very well understand the needs of patients and their family members, supporting them throughout the recovery process. The care provided by us matches the quality of any renowned hospital and so the patients are in safe hands. Patients recover faster when they are at home and around their family members. It gives a fillip to their confidence level to be back in shape quickly,” shared Dr Gaurav Thukral, Head Medical Services, HCAH.

Homecare post surgical care service also helps the doctors of the patients to constantly monitor their patients’ condition. Keeping doctors in the loop always, HCAH ensures constant medical intervention and supervision to the patient without any interruption. With the at-home healthcare services, the doctors have complete control over the treatment of the patients. HCAH provides extended reach to the patients’ doctors in conditions where the patients find it difficult to travel to the hospital.

“Additionally, services provided by the company also free up doctors at the hospitals, making them available for other critical patients,” said Pradeep Kumar Sharma, Unit Head, HCAH, Chandigarh.

HCAH is a joint venture between the Burman family, promoters of India’s leading natural health care products maker Dabur, and Dr Gareth Jones and Charles Walsh, the founders of the UK-based Healthcare At Home (HAH).

The company offers its services in Delhi-NCR, Chandigarh from where it serves the Chandigarh tri-city and Jaipur. The company plans to go pan-India in the next two years.


Image curtesy: Portea Medical

Related: Home Healthcare has immense opportunity: IHHC President

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