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Cox & Kings opts for franchisees, to open 700 outlets in 3 years<br /> For the first time travel major Cox & Kings India is taking the franchisee route to set up 700 outlets in the next three years. Each exclusive Cox & Kings shop will offer the entire b
Based on a revenue-sharing arrangement, Cox & Kings will support its franchisee network through branding, training, marketing and by offering Customer Relationship Management Solutions (CRM), besides 24-hour support from an 80-seat call-centre help desk.
Around 85 per cent of Cox & Kings' India business is generated from the leisure segment. The travel major also has presence in segments such as travel segment, foreign exchange trading, NRI tours and incentives and conferences. It has offices in UK, Japan Australia, USA, Italy and Germany.