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2009-11-18

Indian SMEs to invest in UC technology

According to a report by Frost & Sullivan, a global business research and consulting firm, Indian small enterprises are likely to spend the highest amount on Unified communication (UC) technology over

The UC is a smarter means of communication in order to optimise business processes.

It offers a consistent unified user interface across multiple devices and media types and includes chatting, video conferencing, Internet Protocol (IP) telephony, e-mail, SMS, fax and voicemail. 

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