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2011-04-26

India has an important role in global FS BPO industry

The financial services BPO (FS BPO) sector, is a USD 16-18 billion market comprising nearly 40 per cent of the USD 40 billion global sourcing market.

In a tad too short a time, India that played host to many global business process outsourcing in the financial services sector will reach a market size of USD 250 billion, according to a study by global consulting and research firm Everest Group.

The financial services BPO (FS BPO) sector, is a USD 16-18 billion market comprising nearly 40 per cent of the USD 40 billion global sourcing market.

India, Philippines and China are mature locations for FS BPO, while Eastern Europe, Central America and South America are witnessing the fastest growth, the report, titled, "Role of global sourcing in financial services BPO", has been quoted by a recent news agency report.

"India continues to play a key role in the FS BPO space and offer attractive arbitrage opportunities compared to onshore locations in US, UK, and Europe," Everest Group Partner Vikash Jain reportedly said.

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