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Technology 2018-05-11

5 Ways Technology Has Changed the Face of Indian Business Market

Google Launched its AI-powered voice assistance, which can make phone calls like real humans.

By Senior Sub-editor
5 Ways Technology Has Changed the Face of Indian Business Market


On National Technology Day, let us take a look at all the technological innovations, that have made their place in our everyday lives and in a way all of us are dependent on them especially businesses:

Artificial Intelligence

Recently Google Launched its AI-powered voice assistance, which can make phone calls like real humans. This one thing has taken over the internet as to how far technology can minimize human effort. This has not only surprised the entire world but has come up with a smart move by Google to help solve real-world problems.

Businesses are going to get helped a lot as multiple calls can be done with the help of AI-powered voice assistant and will reduce error and can work effortlessly for hours together without taking breaks like humans do.

Cloud Computing:

Cloud computing is a space created virtually to store all the data, which can be used by businesses small or big through internet connectivity. It has become easy for the small businesses to access this data which earlier could have cost them too much.

It is the general data to help businesses take tips and help to grow on their own. It is safe from malware, theft, data breach and external damage as it is all virtual memory. It is expandable as per requirement and has been proven beneficial to a lot of businesses. It can save the database of millions of gigabytes, it preserves the customer information, client details, and detail that goes on in the companies, which are worth sharing and saving.

Facial Recognition

Apple had initially started this feature, where the iPhone recognizes the owner from his face and unlocks the phone then this feature is also used in very high-security areas and airports for safety and security purposes but that is an expensive affair.

 Tech giants like Microsoft and Google are also working on the features which can be used in the mainstream by the middle-class people as well.


There is hardly anyone who has not been using a smartphone on a day-to-day basis because internet connection has made itself as one of the most important aspects of life.

The entire business network is connected and done through internet connection only. Right from connecting with each other to meet supply and demand, everything is done via internet. There are businesses which work only online and they have grown their business firm on the internet and survive on it.

The Internet has not only made business possible locally and domestically but internationally as well. Even the internet has tied the entire nation on one common thread.


Technology has developed so much so that these days in popular websites, the client servicing and inquiries are being handled by robots through a technology called chatbots, where the system is fed with the basic information and answers to commonly asked questions.

The computer answers the queries thrown by the customer and directs them accordingly. This has helped many businesses to run their business well with a little investment. Chatbots have become very common especially in client servicing websites and customer cares. It has also become an integral part of running a business as companies get direct feedback from the customers and customers are been taken good care.

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