Welcome to World Visual Technology (WVT). We¡¦re a corporate training and consultancy company that provides solutions to develop people and performance. Training and Learning are not the same, learning is what you do throughout your life and training is something you do to become proficient at a skill or at your job.
World Visual Technology (WVT) established in 2006, is a company, by its culture which is based on both technology and visual representation. We are working with the leading companies in Bangalore through training, HR initiatives and interventions, consultancy.
World Visual Technology (WVT) aim is to develop a variety of academic and vocational programs in the coming time and maintain an occupational training program based on keeping the needs of the companies and the young aspirants carving a niche on potential employment opportunities available in today¡¦s market. We are glad that our company has succeeded in gathering highly qualified and well experienced candidates within short period of time to fulfill the needs as per the requirements.
Our mission is to develop human resources, to discover and disseminate knowledge, to extend knowledge and its application beyond the boundaries of our institution and to serve and stimulate society by developing in students heightened intellectual, cultural, and human sensitivities as well as professional and technological expertise coupled with a send of purpose. Inherent in this broad mission are methods of instruction, research, extended education and public service designed to educate people and improve the human condition.
We offer consultancy and specific training for all aspects of Call Center Management.
A key to success in today¡¦s business environment is effective communication for both companies and individuals. Training and Development programs are developed based upon on clients needs. This includes general product development and service specific training. Extensive role-play sessions are also part of training to prepare the associates for Live calling.
At WVT, we realize that training is a process of continuous improvement that begins with fundamentals, philosophies and expands with constant feedback and additional skills training, relative to performance. We will help you to develop the communication skills you requires listening, speaking, reading and writing. We offer a variety of courses to suit your needs, be it for call centers, business or just for fun.
Our training system utilizes a formalized curriculum, customized to meet client specifications which combines classroom and on job training to provide a comprehensive understanding of necessary skills. We have well experienced and highly qualified trainers in teaching effective communication skills. Some of the courses we offer are as follows:
1. Service training
„X Overview to International Call Centers & their Factors of Success.
„X Service and Communication training.
„X Call Performance ¡V getting the balance between call quality & quantity.
„X Written Communication
„X Debt Recovery Techniques and Skills
2. Voice & Accent Training.
„X Voice Enhancement
„X Accent Neutralization
„X Accent Adoption Program Language usage program.
3. Behavioral Training
„X Cross Cultural Communication for International Call Centers.
„X Coaching and Feedback Skills
„X Stress Management
„X Situational Management ¡V New and Difficult Situations
3. Computer Training
Call Center Training¡K
WVT started with the idea of providing complete HR Solutions for the Marketing industry. We aim to source and provide quality candidates for all our clients¡¦ requirements.
We take great efforts to make sure we arrive at the right candidate at all times. A study of the requirement and the possible sources is done before short listing the candidates. Our test and interviews are customized so that the candidates short listed have the aptitude and attitude for the job. The candidate is run through a screening procedure which involves written tests, group discussions, interviews etc.
We have an excellent database of resumes, where we could borrow candidates from if the requirement is immediate. We aim in laying a foundation towards building a lasting relationship between the employer and the employee to make sure the candidate fits the required profile perfectly.
We are offering customized recruitment process based on the clients requirements. We place advertisements on the client¡¦s behalf when required. We have constantly managed to meet the expectation of all out clients and have proven quality candidates however short the notice.